FAQs
🐰 Product Questions
What sizes do your bunny beds come in?
Our beds come in a range of different sizes to suit all bunnies- from dwarfs to giants! We also make a range of cushions to fit a variety of different castles and hides. If there is another, custom size you are interested in, please DM me so we can make it happen!
How do I choose the right flop bed size for my bunny?
Generally our standard flop beds fit most breeds of rabbit, however we do have a larger size for our fluffier friends! We also offer a giant flop bed, perfect for giant bunnies. We also offer a double flop bed and an extra wide option, specifically for fluffles that love to snuggle!
What materials do you use in your products?
Our beds are made from remnant fabrics, meaning they are at least 50% recycled, and often saved from warehouses throwing away their offcuts of material. Our stuffing and wadding inside the beds are made from the highest quality, 100% recycled plastic polyester, meaning you can feel good about your bunnies snuggling in their bed!
Are your beds machine washable?
Yes! We recommend washing at 30 degrees on a gentle cycle and reshaping when wet. We do not recommend washing waterproof beds, however these can be wiped clean with white vinegar or any other bun safe cleaning product.
Do you offer custom sizes or designs?
Absolutely! We have completed all sorts of custom sizes and sewn all sorts of custom fabrics- DM me on instagram or drop me an email and we can make your dream setup come true!
Can your beds be used for other small pets?
Absolutely! We have had hamsters, guinea pigs, chinchillas (and even a small dog!) enjoy our beds!
📦 Ordering & Shipping
How long does it take to process my order?
Due to everything being handmade, items are made and shipped within 2 weeks of order. I am often much faster! However, during busy periods this may take longer as it is only me sewing!
Do you ship internationally?
Yes- on request, please DM or contact for more details!
How much is shipping?
Shipping is £2.95 or free over £50!
Will I get tracking information?
Yes- we only send tracked with Evri and Yodel.
Can I change or cancel my order after placing it?
As long as it is before the item has been sent/made if it is custom- yes! Please get in touch.
🧵 Handmade & Custom Orders
Are all your beds handmade?
Yes! All beds are handmade by me in Bedfordshire!
How long do custom orders take?
Depends on the size of the order but generally around 5-7 business days!
Can I request a specific fabric or colour?
Absolutely! Can't find something you like, let me help you find exactly what's right for you!
Can I personalise an item with my bunny’s name?
Coming soon- join our email list for updates!
💬 General & Policies
Do you accept returns or exchanges?
We only accept returns if an item is damaged as each item is made to order.
What should I do if my item arrives damaged?
Get in touch and I will get a replacement out to you ASAP!
How can I contact you with questions?
Message me on our website, on instagram, on Facebook, or email alex@binky-beds.co.uk
Do you do wholesale or bulk orders?
Absolutely! Email me for more details- these do have a longer wait time but we promise our beds are worth the wait!
🐇 Bunny Care & Advice
How do I get my bunny to use their bed?
Some bunnies jump right on their bed and some take a little longer to get the hang of it! Try putting it where they usually sleep, putting a couple of their favourite treats on it, and letting them explore it without you watching!
Is this bed safe for chewers?
To an extent- I use the highest quality seams to ensure no threads can be nibbled and pulled, however if your bunny has chewed a hole please remove the bed from them as soon as possible to ensure they do not consume any of the stuffing!
Do bunnies even like beds?
YES! Bunnies love somewhere comfy to flop and snooze, give them the cosiest luxury with Binky Beds.
Not sure what to choose? Send me a message and I’ll help!